SLT Performance reserves the right to cancel or refuse any order at any time without notice. Some situations that may result in the cancellation of an order include limitations on quantities available for purchase, inaccuracies, errors in product or pricing information, or problems that are identified by our Credit and Fraud Prevention Department. In some cases, we may contact you to obtain and verify additional information or require a secured payment method before accepting any order. If your order is canceled for any reason or additional information is required, SLT Performance may contact you by phone and/or email. Please be sure that you verify your contact information on the order as it must be valid to be accepted. If the contact information is fictitious or invalid, we reserve the right to cancel an order.
If this is your first order with SLT Performance, it is required that your first orders be shipped to the billing address associated with your Credit Card. Providing mismatched addresses, or an address that is different from what is listed on your card/bank statement may result in delays during the order review process.
Under most circumstances, your credit card will be authorized for an amount less than the order total when your order is submitted. This authorization will be voided once your order is being processed for shipment in the warehouse, at which time your credit card will be charged for the full amount of the sale transaction. If you decide to cancel an order that has an authorized payment status, our Billing Department will void this authorization. It is usually removed from the account within 5-7 business days.
SLT Performance offers the opportunity to store payment information in the account page on the website. Stored payment data will only be active until the expiration date specified, or until the authorization expires.
Certain manufacturers may impose selling restrictions on the products listed on SLTPerformance.com. Should you order a product that is unable to ship to your location, an SLT Performance representative will contact you with more information.