SLT Performance is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
Returns
At SLT Performance, customer satisfaction is important to us. If you are not completely satisfied with your purchase, eligible items may be returned within 30 days of delivery.
To qualify for a return:
Item must be unused, uninstalled, and in original packaging
All original hardware, manuals, and accessories must be included
Item must be in resalable condition
Proof of purchase is required
Refund Processing:
Orders canceled after processing may be subject to applicable restocking or processing fees.
Order Verification:
SLT Performance reserves the right to verify orders for fraud prevention purposes. Orders may be delayed or canceled if verification cannot be completed.
Restocking Fee
All approved returns are subject to a 25% restocking fee based on the original purchase price.
Example:
If your purchase was $200.00, the restocking fee will be $50.00, and your refund would be $150.00 (excluding shipping charges).
Non-Returnable / Final Sale Items
The following items are non-returnable:
Special order items
Custom or made-to-order products
Electrical components
Opened tuning/software products
Clearance / sale items
Installed or used parts
Fluids, chemicals, and consumables
Gift cards
Shipping Costs
Original shipping charges are non-refundable
Customer is responsible for return shipping costs unless the item was sent incorrectly by SLT Performance
If an order is refused or undeliverable, return shipping and applicable fees will be deducted from the refund
Damaged / Incorrect Orders
If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery at sltperformancehq@gmail.com with:
Order number
Photos of the item and packaging
Description of the issue
Return Authorization Required
Returns will not be accepted without prior authorization.
To request a return, contact:
SLT Performance
sltperformancehq@gmail.com
www.sltperformance.com
Refund Processing
Once the returned item is received and inspected, approved refunds will be processed back to the original payment method within 5–10 business days, less the applicable 25% restocking fee.
Fitment Disclaimer:
Customers are responsible for verifying vehicle compatibility before purchasing. Returns due to incorrect fitment may still be subject to the 25% restocking fee.